Frequently Asked Questions
Yes. We can ship to many different addresses within a single order.
You can easily address each gift item to a specific recipient and enter their address through our newly designed checkout, or we'd be happy to take care of it for you! Give us a call and we'll connect you with an account representative who will be happy to help you, or you can simply download our large order template here. You may then send your completed Excel sheet back to us and your account manager will take care of the rest.
You can easily address each gift item to a specific recipient and enter their address through our newly designed checkout, or we'd be happy to take care of it for you! Give us a call and we'll connect you with an account representative who will be happy to help you, or you can simply download our large order template here. You may then send your completed Excel sheet back to us and your account manager will take care of the rest.
The time it takes to ship your package is determined by the size of your order. most customized orders will ship within 1-3 business days after the order is placed. You may also place a pre-order to choose the date you'd like your packages to ship. Your Account Manager will work with you to set expectations for shipping.
YES, we can customize certain elements of your order upon request. We also offer several options for making your packages more personalized, including custom logo hot iron branding, customized cards with a personal message from you, as well as custom tags, and ribbon to match the color of your choice.
While most gifts come in a hand crafted wood crate and ribbon, a few of our larger non-food items will be wrapped in neutral colored wrapping paper and fluffy signature Olive & Cocoa satin bow. Some items cannot be wrapped, but always come adorned with a satin bow. See the product description to learn how your gift will arrive.
All of our gifts come with a premium Olive & Cocoa card and special message written from you to the recipient. When you order items online, you will be prompted to write a message to the recipient at checkout. You may also dictate a message with one of our customer care representatives when you order items over the phone.
We have many thoughtful gift ideas for employees, including edible gift baskets, flowers, succulents and more. Our personal account specialists are standing by to help you find a gift for your employees that leave a lasting impression. You may also find our Top Ten Business Gifts section helpful.
We offer many thoughtful gift ideas for clients, including edible gift baskets, flowers, succulents and more. Our personal account specialists are standing by to help you find a gift that leaves a lasting impression. You may also find our Top Ten Business Gifts section helpful.
Corporate gifting is a great way to thank clients and maintain positive connections with those who are important to the success of your business. Thoughtful business gifting helps to establish trust and loyalty with clients, employees, and other professional connections--at any time of the year! For more helpful information regarding the importance of business gifting read our blog, "The Importance of Sending Corporate Gifts to Clients and Employees"
We have many unique gift ideas for welcoming senior business executives to your office. We can help you find an impressive gift that really stands out above the rest. Our edible gift baskets offer a wide selection of food choices based on specific tastes and preferences. We also offer unique florals, succulents, and monogrammed gifts. To make a lasting impression with your senior business executives, consider adding a logo! Our custom logo hot iron branding beautifully displays your company logo on every hand crafted wood crate you order. You may also visit our Top Rated Business Gifts section for more ideas. All gift purchases are backed by our 100% quality guarantee. If you are not satisfied with your order for any reason, call our Customer Care department and one of our friendly representatives will make it right.